Website terms

Effective August 1, 2026

Ownership and intellectual property

The PavementCare365™ name, branding, reports, photographs, graphics, written content, assessment format, customer portal, software, workflows, and other original materials on this website are owned by PavementCare365 LLC or used with permission. They are protected by applicable copyright, trademark, trade-secret, and other intellectual-property laws.

Except for personal, noncommercial viewing of this website, you may not copy, reproduce, modify, publish, sell, license, distribute, create derivative works from, or use any PavementCare365 material, brand, report, software, or workflow without prior written permission from PavementCare365 LLC.

Prohibited use

You may not scrape, crawl, harvest, reverse engineer, interfere with, or attempt to gain unauthorized access to this website, customer portal, reports, accounts, or underlying systems. You may not use our name, logo, content, or look-alike branding in a way that suggests affiliation, endorsement, or sponsorship.

Website information

This website provides general program, service-area, and membership information. It does not replace a field assessment, measured work order, or signed membership agreement.

Membership and service

A form submission does not create a membership or guarantee service. Membership begins only after acceptance, signature, and successful initial payment.

Response commitments

A response commitment begins when a complete request is received through the member portal or at care@pavementcare365.com. Within the applicable plan period—Bronze three business days, Silver two business days, or Gold one business day—PavementCare365™ will acknowledge the request, review the submitted information and available property records, provide initial guidance, and communicate the next appropriate step. A response commitment is not a guarantee of travel, an on-site inspection, service arrival, scheduling availability, repair, or completion within that period. Business days are Monday through Friday. Field scheduling and completion depend on the nature and urgency of the request, weather, location, site safety, customer authorization, crew or approved-provider availability, materials, equipment, permits, and other conditions outside PavementCare365™’s reasonable control. Emergency or after-hours monitoring and service are not included unless separately agreed in writing.

The member portal and care email are not emergency-dispatch services. For an immediate threat to life or property, contact 911 or the appropriate emergency authority.

Member service information

Service pricing, quantities, eligibility, travel, allowance, approvals, and taxes are handled through the applicable membership, member portal, and work order.

Reports and account access

Assessment reports, proposals, agreements, photographs, work records, invoices, and member-portal access are provided for the intended customer and property purpose. You are responsible for keeping account credentials confidential and promptly notifying us of suspected unauthorized access.

Reporting infringement

To request permission to use PavementCare365 materials or report suspected copying, impersonation, or unauthorized use, email care@pavementcare365.com.

Changes and enforcement

We may update these terms as the website and services evolve. We may suspend access or pursue available remedies for misuse, unauthorized access, or infringement.

Questions

Email care@pavementcare365.com.